If your headphones have a power switch, you may need to turn it off and then back on. Do not turn off your Audio-Technica product until you receive the pop-up notification stating that the update is complete. Confirm that the indicator lamp on your Audio-Technica product is illuminated red, and then disconnect the USB cable from the headphones.To complete the update process, use the included USB cable to connect your Audio-Technica product to a computer or a USB power block. As the update comes to a completion, the Audio-Technica product will restart automatically and a pop-up notification will appear with the final update instructions.During the update, if the application instructs you to restart the headphones, follow the prompts to do so.Read the Software License Agreement and check “Agree” and select “Start.” The firmware update will begin.Read the firmware update information notes and select “Next.”.Once the firmware file is ready, another pop-up notification will appear asking if you want to update the selected Audio-Technica product.If an update is available for the selected Audio-Technica product, a pop-up notification will appear asking if you want to download the updated firmware.If the Connect app asks to connect in “BLE Mode,” select “Yes.” If the app does not ask, go to the next step.Launch the Connect app and select the headphones to update.The process for updating other headphones is very similar. Wait until you receive the pop-up notification stating that the firmware update is complete.īelow is a walk-through of the firmware updating process, using the ATH-M50xBT headphones as an example. Doing so may render the product unusable. Do not turn off the Audio-Technica product while update data is being transmitted or an update is in progress.Do not power off your Android or iOS device while updating your Audio-Technica product.Once fully charged, remove the charging cable from the Audio-Technica product and do not plug the cable back in until prompted to reset the product to complete the update.Make certain your Audio-Technica product has a fully charged battery prior to updating.The Audio-Technica product cannot be used while an update is in progress.Update times may differ according to the update content. The update can take up to 30 minutes for Android and up to 90 minutes for iOS.Make certain your Audio-Technica Connect app is up to date.Repeat the Bluetooth connection procedure. ![]() If the Bluetooth connection is lost during the update, delete the Bluetooth history from your Android or iOS device and charge the Audio-Technica product with the included cable to reset the product.Using other apps while an update is in progress may cause the update to cancel. Stop all other apps while updating your Audio-Technica product.Do not exit the Connect app while update is in progress.Do not perform an update in areas with a high volume of 2.4 GHz band wavelengths, such as on a train or plane.Make certain your Audio-Technica product and Android or iOS device are in close proximity and on a stable network.There are a few things to note prior to updating: The app will walk you through the process. Once you open the app and connect to your headphones, if a new firmware version of the headphones is available, a pop-up window may appear asking if you want to download the most recent firmware. ![]() ![]() Question : How do I update the firmware on my headphones with the Audio-Technica Connect app?Īnswer : The Audio-Technica Connect app is available for both Android and iOS devices from the appropriate download stores, and offers a lot of features for compatible Audio-Technica headphones.
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